Have a question about our products, an order, or your pet? We'd love to hear from you. Email us at auraval.store@gmail.com We reply within 24 hours, Monday through Friday.
Our products solve real problems with clean design and honest materials.
Frequently asked questions
How long does shipping take?
Standard shipping is free and takes 7–14 business days within the US.
What is your return policy?
We offer a 30-day money-back guarantee on all products. Just email us to start a return.
Do you ship internationally?
Yes, we ship worldwide. International shipping times are 15–30 business days.
How do I track my order?
You'll get a tracking number by email within 3–5 business days of placing your order.
How much does shipping cost?
Standard Shipping: $6 flat rate, FREE on orders over $45.